Terms of service.

 

Your privacy matters to us. DRA Media Co collects only what we need, uses it only to serve you, and never sells your information to anyone. Ever. This policy explains what we collect, why, and how you can control it.

Information We Collect

Information you give us directly

When you fill out our contact form, take the Brand Clarity Assessment, book a clarity call, or engage our services, we may collect:

  • Your name and email address

  • Your phone number if provided

  • Your business name and industry

  • Information about your social media presence and marketing goals

  • Any other information you choose to share with us

Information collected automatically

When you visit our website, standard web technologies may collect:

  • Your IP address and general location

  • Browser type and device information

  • Pages visited and time spent on our site

  • Referring website or search query

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and deliver services you have requested

  • Send you your Brand Clarity Assessment results and follow-up resources

  • Communicate with you about your account, project, or engagement

  • Send marketing communications — only if you have opted in

  • Improve our website and services based on how people use them

  • Comply with legal obligations

PLAIN ENGLISH VERSIONWe use your information to do our job well and keep in touch with you. We do not sell it, rent it, or share it with anyone who does not need it to serve you.

How We Share Your Information

DRA Media Co does not sell, rent, or trade your personal information to third parties. Ever.

We may share information only in these limited circumstances:

  • With service providers who help us run our business — such as email platforms, scheduling tools, or payment processors — who are contractually required to protect your data

  • If required by law, court order, or legal process

  • To protect the rights, property, or safety of DRA Media Co, our clients, or the public

  • With your explicit consent

Email Communications

If you take the Brand Clarity Assessment, fill out our contact form, or subscribe to our newsletter, you may receive emails from DRA Media Co. These may include your assessment results, follow-up resources, or marketing content about our services.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email. Transactional emails related to active client engagements are not subject to unsubscribe requests.

Cookies

Our website may use cookies — small text files stored on your device — to improve your experience and analyze site traffic. We use cookies for:

  • Remembering your preferences

  • Understanding how visitors use our site

  • Improving site performance

You can control cookies through your browser settings. Disabling cookies may affect some features of our site.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at dawn@dramediaco.com. We will respond within 30 days.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include secure data storage, limited access to personal information, and use of reputable third-party service providers.

No method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at dawn@dramediaco.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Questions about our privacy practices?

We are happy to answer them. Reach out directly and we will get back to you within one business day.

dawn@dramediaco.com  Â·  (925) 289-8542